Refund policy

Most of our items are custom-made and shipped directly from the vendor. Since we don't maintain a physical inventory, it is difficult to process returns or exchanges. 

If you have any concerns about your order, please contact us at spiritwear@minutemanpa.org so we can resolve the problem. We have detailed here a few general guidelines: 

Made a mistake when ordering?
Email us ASAP so we can halt the order with the vendor. Orders get typically processed within 24 hours, after which there is nothing we can do to edit the order.

Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items
Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns of gift cards.

Wrong size?
We share the product sizing information provided by the vendors. Please check before placing an order to ensure the item fits, since products are made and shipped on demand. If, however, the received item turned out too small/too large despite measurements, please contact us right away so we can figure out next steps. In any case, items must be in their original condition, unworn, unaltered, unwashed, with the appropriate tags on.

Refunds
If, after contacting us, the resolution involves a refund, we will process it to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.